Representation Services

At STS Services, we act as an extension of your company by representing your interests directly on-site at your customer's facilities or within your supply chain network. Our representation services are designed to provide immediate presence, communication, and support to ensure quality, responsiveness, and customer satisfaction

 

What We Offer:

• Customer Liaison: We serve as your on-site point of contact, facilitating communication between your company and your customer to ensure fast response and clear issue resolution.

• Quality Support: We assist with product containment, inspection, and documentation in case of non-conformance or quality alerts.

• Corrective Action Coordination: We support root cause analysis and the implementation of corrective and preventive actions (CAPA) on your behalf.

• Logistics Monitoring: Oversight of incoming and outgoing shipments to support timely delivery and inventory accuracy.

• Reporting & Documentation: Real-time updates, activity reports, and traceability documentation provided based on your specifications.

 

Whether you’re a supplier based internationally or regionally, our presence in Laredo and Nuevo Laredo helps maintain trust and transparency with your customer, while reducing your operational burden and travel costs

 

With STS Services as your local representative, you can be confident that your business is being supported with professionalism, accountability, and attention to detail

​

For more information or to discuss your specific requirements, please contact us